Soft skills

What are ‘soft skills’? Why are they important in business? (p. 21)

‘Soft skills will get little respect, but will make or break your career’ Peggy Klaus 2014.

Another word for ‘soft skills’ are ‘people skills’, personal traits describe them in relation to high emotional intelligence (Rouse 2015: 2016). ‘Emotional intelligence’ is the ability to recognise and manage your own and others’ emotions and are skills that characterise your relationships with other people, and how you approach work and life (LiveCareer 2016).


(Empire education n.d.)

Anna Mar is a Chief Architect with 18 or more years experience in the financial industry (2013). Mar addresses a list of 87 soft skills click here to see some examples.

After reading through Mar’s examples, it maintains that soft skills do not just help you to get one job, but will assist you in the applications of several jobs(Dabke 2015). Because ‘soft skills’ are general skills that are used in the workplace like feedback accepting, working in groups, and time management ( 2016).

Watch Dr. James Heckman accurately describe the importance of soft skills in the video below:


It is important to have soft skills in the business industry because unlike technical and hard skills soft skills can’t be taught in a class or a training program (McKay 2016). This is because they are combinations of who we are, incorporating our attitudes, behaviours and how we interrelate with other people (McKay 2016).


Empire Education of Management & Technology. Soft Skills Training Program (2016). Retrieved 25 April 2016, from

Dabke, D. (2015). Soft Skills as a Predictor of Perceived Internship Effectiveness and Permanent Placement Opportunity. IUP Journal Of Soft Skills, 9(4), 26-42.

Heckman, J. (2012). Hard Facts Soft Skills. Retrieved from

McKay, D. (2016). What Are Soft Skills and Why Do You Need Them?. Careers. Retrieved 25 April 2016, from

Mar, A. (2013). 87 Soft Skills (The Big List). Simplicable. Retrieved 21 April 2016, from

Rouse, M. (2014). What is soft skills? SearchCIO. Retrieved 21 April 2016, from

Soft Skills. (2016). Retrieved 21 April 2016, from

Top 10 Soft Skills in Demand. LiveCareer. Retrieved 21 April 2016, from


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s