Emotional intelligence

Here is my recorded audio element:


Here is the script for this task:

Exercising emotional intelligence

The link to the video on the powerpoint


Cooper, R. K. (1997). Applying emotional intelligence in the workplace. Training & Development, 51(12), 31-39.

Emotional Intelligence. (2016). Psychology Today. Retrieved 16 May 2016, from https://www.psychologytoday.com/basics/emotional-intelligence

Gurevich, A. (2016). Emotional Intelligence. Retrieved from http://dispatchist.com/emotional-intelligence-how-develop-it-part-1/

Jafri, M. H., Dem, C., & Choden, S. (2016). Emotional Intelligence and Employee Creativity: Moderating Role of Proactive Personality and Organizational Climate. Business Perspectives & Research, 4(1), 54-66. doi:10.1177/2278533715605435

Marchant, J. (2013). Why EI is important in the workplace. emotional intelligence at work. Retrieved 16 May 2016, from http://www.emotionalintelligenceatwork.com/resources/why-emotional-intelligence-is-important-in-the-workplace/

Phillip Cenere, Robert Gill, Celeste Lawson and Michael Lewis (2015). Communication Skills for Business Professionals. Melbourne, Victoria, Australia: Cambridge University Press. ISBN: 978-1-107-65662-8

Segal, J., Smith, M., & Shubin, J. (2016). Emotional Intelligence (EQ). Helpguide.org. Retrieved 16 May 2016, from http://www.helpguide.org/articles/emotional-health/emotional-intelligence-eq.htm

Talent smart,(2016). (EQ) Stats. Retrieved from http://www.talentsmart.com/

University of Maryland,. EQ and YOu. Retrieved from http://www.ucreative.com/behavioral-science/emotional-intelligence/


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